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CUSTOMER SUPPORT: support@delalicosmetics.com

WHAT IS YOUR LIPSTICK MADE OF?

Our Lipstick is made of a unique blend of natural ingredients and then loaded with pigment to give you highly pigmented colors. Each lipstick is enriched with antioxidants, vitamin E, and oils such as jojoba, avocado, sweet almond oil and grape-seed oil. 


I GOT MY ORDER AND I’M NOT HAPPY WITH IT? WHAT'S NEXT?

Please send an email to support@delalicosmetics.com with your order number and the items you are not satisfied with and we will do our best to right our wrongs by offering an exchange for a more suitable shade. However, we recommend that you please review our return policy for specifics as we do not offer refunds and you must notify us within 7 days.

DO YOU OFFER FREE SAMPLES?

Regrettably, at this time we do not offer lipstick samples. However our liquid foundation samples are available to purchase online.

WHEN WILL I RECEIVE MY ORDER?

Orders are normally processed within 1-2 business days of receipt. They will arrive to you within 5-7 days of order processing. To track your order, Please log in to your account here. For more detail on our shipping practices, please view our shipping policy here.

DO YOU SHIP INTERNATIONALLY?

We do ship internationally. Customer is responsible for the any duties 

ONE OF MY FAVORITE COLORS IS NOT AVAILABLE ANYMORE FOR IT WAS IN A SEASONAL COLLECTION. IS THERE ANY WAY TO REPURCHASE THE LIPSTICK?

Some Délali Cosmetics lipstick are only available seasonal so we might bring them back when is their season. You are welcome to email support@delalicosmetics.com to inquire about it.

I PLACED AN ORDER AND NOW THE PRODUCT IS ON SALE. CAN I GET A REFUND FOR THE DIFFERENCE?

Because our prices are so affordably priced, we do not do sales that often and they are always a for a very limited time and only for that time. WE DO NOT OFFER PRICE ADJUSTMENTS UNDER ANY CIRCUMSTANCES. To help you determine how to take advantage of sales, please follow our social media channels for updates and keep in mind that we generally have a sale for Christmas, Black Friday and our company Anniversary.

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