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CUSTOMER SUPPORT: support@delalicosmetics.com

Where in the U.S. does delalicosmetics.com deliver?
We ship to all 50 U.S. states and the District of Columbia. Please note, we are currently unable to ship to Puerto Rico, the U.S. Virgin Islands and Diplomatic addresses.

Does delalicosmetics.com ship internationally?
Yes. We do ship to international addresses. Customer is responsible for shipping and import duty fees.

SHIPPING & HANDLING CHARGES PER ORDER ARE AS FOLLOWS:
  • Standard Shipping: $6.95 (5-10 Business Days)
  • Expedited Shipping: $14.99 (3-5 Business Days)
Please allow 2 business days for your order to be PROCESSED in additional to the shipping days. We ship out orders Monday through Friday. We do NOT process orders on weekends or holidays.

Please Note: Orders ship via FedEx and the estimated number of days to deliver include processing time. Orders with Standard service will be shipped using FedEx Ground or FedEx SmartPost, depending on the shipping destination. Expedited and Express service require a signature upon delivery.

Please verify shipping address entered before submitting order. It is the customer's responsibility to enter the correct shipping information. Orders delivered to the wrong address due to customer's error will not be replaced or refunded.

How do I track my package?
There are two ways to track your package once it has shipped:
  • Upon completion of checkout, you may opt-in receive SMS notifications about your order’s delivery status on your mobile phone.
  • When your order ships, you will be sent an email notification that will include the order’s tracking number.
What shipping carrier do you use?
USPS (US Postal Services).
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